Are the appliances in your unit well maintained and in good working condition?

Very Satisfied  Satisfied  Very Dissatisfied    No Opinion

Are repair requests responded to in a timely manner and completed to your satisfaction?

Very Satisfied Satisfied Very Dissatisfied    No Opinion

Does managements maintain the grounds and public areas to your satisfaction (i.e., no broken windows, exterior lighting, grounds free of litter/debris, etc.)?

Very Satisfied   Satisfied   Very Dissatisfied    No Opinion

Does management explain program policies and requirements in a courteous, professional manner?
Very Satisfied   Satisfied Very Dissatisfied    No Opinion

Are office hours posted and is someone consistently available during those hours?
Yes No

How would you rate your satisfaction with on-site maintenance staff?
Very Satisfied Satisfied Very Dissatisfied No Opinion

Has any staff member ever acted inappropriately? Yes No

Do you feel that your conversations with on-site staff regarding building operations or other residents are kept confidential? Yes No

Comments: Please list issues you feel need to be addressed to ensure the peaceful enjoyment and livability at the apartments; along with any suggestions about how we might best address these issues. Also, tell us about what you like least and most about your residency with us.